Services

So what is it exactly that Professional Call Minders offer?

It’s simple…
the security of knowing every call that comes into your company is not only answered, but dealt with in a professional manner with the highest regard for customer care and knowledge of your business... all without costing you a fortune!

CALL MANAGEMENT:
Our enthused team will answer your calls in your company name, assess the nature of the call and deal with it accordingly.

With free call transfer and messages relayed by SMS or email, you will instantly be aware of a call just received.

We work hard to ensure our service is seamless, therefore callers will not know that you have outsourced this service. We really are more than just a voice.

SAVING RESOURCES:
Our virtual team can answer your calls just as easily as a receptionist sitting in your office. With the additional benefits of saving resources, you can have full time receptionist cover, for a fraction of in-house costs.

OUT OF HOURS VOICEMAIL:
Our offices are open from Monday to Friday 8.30am – 6pm. After this time you are allocated an out of hours voicemail. You will be given remote access to this voicemail, so you can dial-in to set your greeting and listen to messages. Alternatively we can relay the message to you for convenience.

VIRTUAL DIARY MANAGEMENT:
If you require the use of an online diary, we can provide you with one of our own or access your existing one to plan appointments, keeping your schedule hassle free.

ONLINE LOG-IN:
Instant on-line access to our unique system Message Bank, allows you to access a history of your messages, update your client profile notes and keep us informed of any changes / important information we require to handle your calls effectively.

Professional Call Minders is covered under the Data Protection Act (1998). The details of all calls and messages relayed are confidential.