How diary management will transform your business
This service is perfect if you need focussed 1:1 time with clients without the interruption of phone calls. Divert your calls and our trained diary management team will book your appointments and update the shared live diary. The diary gives you a real-time view of how your appointments are shaping up and with detailed notes from each caller, you will always know exactly where you are. If calls are urgent we can transfer the caller to you straight away.
How does it work?
Divert your calls to your dedicated line and the team will answer the calls in your company name. The diary is accessible by you and our team and changes and updates are made simultaneously. Licences are often required to provide secure access for the diary management service to work effectively. If you don’t have an online diary please let us know as there are a number of options which are available to you.
Why choose Professional Call Minders?
- Never miss a call
- Calls answered in your company name
- Real-time diary management
- Distressed or emergency callers transferred
- Cancellation policies enforced
How much does it cost?
If you have your own diary system you may want to share that and there may be licencing costs. If you don’t have a diary system then there are a number of cost effective options – get in touch for details.
Options out of hours
Your callers can leave messages on your voicemail and those messages can be emailed to you in real time. There is also a transcription service available and charges would apply – get in touch for details. The benefit of this service is that your diary will be updated the next working day and you will receive notification of all messages.