Here’s a picture of us at our local Hereford & Worcester Chamber Expo #hwexpo which took place on 8 March, from left to right me (Clare), Michelle our client services manager and Sinead one of our fabulous virtual receptionists. You’ll see that we’re wearing white wigs, not just to draw attention to ourselves but to…
Our first EXPO of the year takes place this week. It’s a local EXPO run by Herefordshire & Worcestershire Chamber of Commerce and it’s always a brilliant show for us, a great chance to catch up with people we haven’t seen for a while and to make new connections. EXPOs are a fantastic opportunity and…
When it comes to buying goods and services we all understand that people shop around. Typically, when people buy a service they will look at three companies, they will make contact, form an impression and then they will make a decision. At the shopping around stage people are very sensitive and will pick up on…
Recently I wrote a Linkedin post to see if spelling mistakes were an issue… Whoa!! (hopefully spelt correctly) the response was astonishing – we’re now approaching 63000 views and the comments have ranged from the forgiving to the downright harsh! The comments roughly break down as follows: 40% of people say that there are no…
At the beginning of last year we started working with The Joanna Brown Trust (JB Trust). They are our local chosen charity and they raise funds to support young athletes. They fund sporting projects overseas. Our chosen charity was set up 10 years ago. Joanna Brown died in a trekking accident in 2008, aged 30. …
It has always been our policy to recruit people because they have a great attitude. Positive, team orientated people will achieve way more than expected and they will invest something of themselves. We all love a story where people triumph over adversity and that’s a little of what we experienced as a team today when…
Make sure you never miss another call…and more….. First impression Create an instant great first impression of your business. No more juggling calls on your mobile or finding people have hung up on your answer machine. Personal touch There is no substitute for a real person at the end of your phone line. Don’t leave…
It’s refreshing to see that Jeremy Clarkson admits that it’s “all about him” and people either love him or hate him for it. However in business, “all about us” isn’t the best way forward. The first point of contact for business is often your website. It’s amazing how many home pages are littered with the…
I was issued with this scary job description exactly one year ago today when I joined Professional Call Minders. What a year we’ve had, and it’s proved to be one of the best career decisions I have ever made. Sarah Preece is the dynamic founder and owner of the business and we have been friends…
Great to see everyone at the Hereford & Worcester Chamber #HWExpo last Thursday and we are ridiculously excited to have been chosen as Best Stand in Show, Wow! We were selected for being bright, engaging and stylish and for our friendliness and approachability. It was a brilliant day and we are now catching up with…