smartphone addict

Are you a smartphone addict?

Smartphones have become essential to us, we simply cannot live without them.  Everywhere you go, people are messaging, talking, scrolling and watching videos.  We absolutely love these little gadgets.  They have made our lives easier and quicker and if we want to know anything at all, we just put in the details and the answer…

script

To script or not to script

Have you ever received a call along the lines of “hi, I’m xx from xx, how are you today?”  Blargghh!  These are all the classic signs of a sales call script.  Scripts aren’t great for creating conversations, but they do have their place.  So if you’re wondering whether to script or not to script, this…