Standard Diary Management

Included Calls	Set Monthly Fee	Price per additional call
20	£125	£2.70
40	£179	£2.50
80	£279	£2.30
150	£440	£2.10
250	£650	£1.90
500	£1,125	£1.70
1000	£1,975	£1.50

• Up to 4 clinicians.
• No set up fee.
• No transfer costs.
• No cost for SMS.
• Name, Telephone, Email, Message taken from caller.
• Appointments booked, cancelled, or rescheduled.

Premium Diary Management

Included Calls	Set Monthly Fee	Price per additional call
20	£150	£2.80
40	£206	£2.60
80	£310	£2.40
150	£478	£2.20
250	£698	£2.00
500	£1,198	£1.80
1000	£2,098	£1.60

• Up to 6 clinicians.
• £25 set up fee.
• No transfer costs.
• No cost for SMS.
• Name, Telephone, Email, Message taken from caller.
• Plus, up to an additional 5 pieces of information taken from caller.
• Appointments booked, cancelled, or rescheduled.

Complex Diary Management:

Included Calls	Set Monthly Fee	Price per additional call
20	£175	£2.90
40	£233	£2.70
80	£341	£2.50
150	£516	£2.30
250	£746	£2.10
500	£1,271	£1.90
1000	£2,221	£1.70

• £50 set up fee.
• No transfer costs.
• No cost for SMS.
• Name, Telephone, Email, Message taken from caller.
• Plus, up to an additional 7 pieces of information taken from caller.
• Appointments booked, cancelled, or rescheduled.
• Insurance information taken from caller and added to system.
• Payments taken via your payment platform.
• Over 6 clinicians.

Other add-ons

• Additional Lines for existing clients: £20 per month.
• Outbound call requests £3 per call – Requests to call callers back on your behalf.
• Saturday morning service £30 per month plus call charges – Calls taken between 9am – 12.30pm.
• Voicemail to email service £5 per month.
• Holiday and short term cover – New client £25 set up fee – £25 activation fee – £10 per working day set charge – £2.50 per call (excludes diary management).