Handing over your phones can be a very scary thought. You’ve grown your business from the ground. Your business has been your baby and now the phones are ringing off the hook, business is booming, your rushed off your feet and you just don’t have enough hours or hands. Or maybe you’ve just set up your new business? Your a physiotherapist and the last thing you need is the constant interruption of phone calls when you need to spend dedicated 1:1 time with your clients. That’s where we come in!
How telephone answering will transform your business
Why choose Professional Call Minders?
- No set up fees, no contracts, no tie-ins
- Messages sent by text or email or both – FREE
- Transfers to UK landlines and mobiles – FREE
- FREE trial is available
- Same day set up
- A dedicated number for your call divert
- Online access to your messages 24/7
- Messages are sent with good grammar and not text speak
How much are call transfers?
Call transfers are free of charge!
Do I pay for SMS messages?
No – we send those for free too!
Any other hidden costs?
No. You simply pay per call.
How will you know the call is for my business?
We allocate you with your own divert number. Any calls that come into your existing number get diverted through to us. When your line rings here our screen pops with all your details and calls are answered in your company name. All you need to do is simply divert your calls to your dedicated number.
How will you know about my business?
We set up your own personal Message Bank page which holds your business summary, call handling instructions, staff information, FAQ’s and any other information that will assist our team when answering your calls.
What is Message Bank?
Message Bank is a bespoke piece of software that stores all of your information and is where we send your messages from. You will be provided with a login and can view your message history at any time.
Can I change my call handling instructions?
Yes – you can change your call handling instructions, update us on any staff changes or let us know if you’re going to be busy in a meeting all day by simply dropping us an email to firstname.lastname@example.org.
What happens out of office hours?
We operate Monday – Friday 8am – 6pm and Saturday 9am – 12:30pm (additional charge). Outside of these hours, your calls go to your personalised voicemail. The sound files can be sent to you as an email or a member of our team can transcribe the message which will be sent to you the next working day.
Am I tied into any contracts?
No – we want our clients to stay with us because they love what we do not because they have signed on the dotted line. All T&Cs can be found on our website.
How soon can I be set up?
Set up couldn’t be any easier! Simply complete the new client form and a member of our team will be in touch.
With our same day set up service you will have your own team of virtual receptionists ready and waiting to answer your calls by the end of the day!
“They are incredibly professional, friendly and responsible – one of the best choices I made for my business.”
Call us today on 01905 755320 and see how we can help transform your business.